Shipping Policy
Thank you for shopping at Wawa Toys! We are committed to delivering your collectibles safely and promptly.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery
- Standard Shipping (US): 5–10 business days
- Expedited Shipping (US): 2–5 business days
- International Shipping: 10–21 business days depending on destination
Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight of your order. Free standard shipping is available on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Packaging
All model kits and figures are carefully packed to ensure they arrive in perfect condition. We use protective materials to safeguard your collectibles during transit.
Customs & Import Duties (International Orders)
International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our shipping rates.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@wawatoyss.shop within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.