Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer international shipping to most countries worldwide. Estimated delivery times after dispatch:
- United States: 7–15 business days
- Canada / Australia / UK: 10–20 business days
- Europe: 10–20 business days
- Asia Pacific: 7–14 business days
- Rest of World: 14–30 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight. Free shipping promotions may be available — check our current offers at checkout.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in our product prices or shipping fees. We are not responsible for delays caused by customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
For shipping inquiries, please reach out through our contact page at wawatoyss.shop.